Total Service’s integration with WEBFLEET places jobs and technicians on a map to identify which technicians are closest AND available. Dispatchers create a single work order and send to TomTom’s driver terminal. Significantly reduce data entry, associated errors and improve technician response times. No phone calls, texts or emails; job summary and address are efficiently sent to the technician. Technicians accept the job and TomTom navigates them to ensure on time arrival. No more customers calls to find out where your technician is. Increase technician productivity, on time arrival, scheduling efficiency, ‘smart’ rescheduling in real time. Verifiable time stamps ensure accurate job costing information and profitability per service call.
Automated Integration specializes in dispatching and accounting software for the elevator, plumbing, HVAC and other service industries. Total Service 10.0 is a completely integrated dispatching and accounting software package that will allow you to take control of your business to increase productivity and profitability. This multi-user software package is designed for the repair, maintenance and construction industry. It is designed to maximize productivity while providing real-time information on any facet of your business when you need it.