Digital Dispatch (DD) is a web based application for call taking, dispatching, employee scheduling and storage lot management. SSCS is the only authorized vendor to provide 2 way communications to AAA’s D2000/SPP/D3 system. DD manages calls from any motor club as well as police calls and commercial accounts. The benefits of the TomTom PRO interface start when the call is dispatched by the office to the TomTom PRO navigation device. Two-way update status changes continue throughout the job. To clear the call, TomTom PRO prompts the driver to update the call’s status; recording clearing and resolution codes. A notification is sent to DD for final processing and posting with the status of the call appearing in DD’s Call Taking window.
SSCS has been providing back office software solutions to towers since 1981. Our experience, expertise, industry partnerships and innovative solutions have made us one of the most trusted names in the business. We provide a full range of services to our customers, including training, installation and customer support.